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US Claro

Let’s Evolve Together! Find the latest news on:

BUSINESS SOLUTIONS — How we develop and apply Information and Communication Technology to enable Digital Transformation and business success.
LEADERSHIP — How we are innovating the digital space and the business ecosystem.
COMMUNITY — How our culture, initiatives and people inspire us to strive for success.

Now it’s time to explore! Read more below…

Latest News

Inter-American Development Bank Awards CES Wide Area Network Services Contract

Leading-edge technology will enable greater flexibility in network design and traffic prioritization. International CNOC will oversee service through a single point of contact model for incident management.

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CES is a Microsoft Azure ExpressRoute Partner

Following a rigorous review and testing process, Claro Enterprise Solutions has been designated as a Microsoft Azure ExpressRoute Partner for the Miami Peering location. Customers will benefit from improved security and performance, as well as expanded network capabilities throughout the Americas.

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13 Factors to Ensure Sustainable Business Growth

Commenting in Forbes, our President and CEO Jorge Rodriguez and other business leaders discuss how to ensure business growth over the long term. Keys include customer focus, innovation and clear articulation of objectives.

A Social Media Playbook

From analytics to content to talent, six leading CMOs identify 5 pillars of success for social media and marketing strategies.

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Five Keys to Successful Use of Social Media

CES has partnered with the CMO Club to produce a “Playbook” that marketing executives can use to optimize their use of social media platforms.

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CES Awarded with the 2020 TMCnet Teleworking Solutions Excellence Award

Our Remote Workforce Services solution has been named a 2020 TMCnet Teleworking Solutions Excellence Award winner by TMC, a global integrated media company.

Pandemic Response Strategies Panel Discussion

On this webinar, we discussed COVID-19: How are businesses adapting? What’s working and what isn’t? What comes next? What does the future hold?

View our Webinar

SASE – the Next Big Thing in Network Security

Secure Access Service Edge (SASE – pronounced "sassy") represents a convergence of security and the network. Writing in Telecom Ramblings, Kristen Menard, Director of Managed Security Services, describes how SASE integrates the components of traditional security architectures into a Cloud-based, as-a-service delivery model.

Pandemic Makes Businesses Ripe for Attack

COVID-19 makes businesses increasingly vulnerable to phishing attacks, as bad actors seek to exploit weaknesses. Kristen Menard, Director of Managed Security Services, explains that distracted employees are particularly at risk.

Want to Stop Phishing? Train Your Employees

On average, almost a third of a company’s employees will fall for a phishing scam. Training reduces that number dramatically. But as Kristen Menard explains in Hospitality Technology, effective awareness programs must be ongoing and evolve in response to new threats.

Continual Learning and Constant Change

In today’s disruptive business environment, leaders must aggressively seek out new ideas and perspectives. Our President and CEO Jorge Rodriguez shares his insights in Forbes.

Claro Enterprise Solutions Wins IoT Excellence Award

TMC, a global integrated media company, presented Claro Enterprise Solutions with a 2019 IoT Evolution Excellence Award for its Fuel Monitoring and Risk Control solution.

Optimizing VoIP for Critical Communications

While businesses recognize the cost benefits of VoIP, quality concerns linger. Writing in Telecom Ramblings, Lucian Calugaru explains how technology tools and business expertise can deliver an optimal solution.

Claro Enterprise Solutions Named Emerging Vendor of the Year for Channels

Channel Partner Insight, a leading digital publisher and conference management group, recognized our ability to create, onboard and launch a comprehensive and competitive channels program in only its second year of operation.

IoT Powers Fleet Management Solutions

Innovative new tools can help fleet managers of all sizes address regulatory requirements as well as boost profits. Patrick Verdugo explains in a guest blog for American Trucker.

The Creative Mind and Business Leadership

Writing in Forbes, our President CEO Jorge Rodriguez discusses how great artists can inspire business leaders to drive change.

Claro Enterprise Solutions Partners with Talkdesk

Reseller agreement covers omnichannel CCaaS solutions for businesses of all sizes.

Claro Enterprise Solutions and Talkdesk Partner on CCaaS

Under reseller agreement, Claro Enterprise Solutions will offer omnichannel contact center solutions that integrate live chat, email, text messaging, social listening, mobile apps and calls to businesses of all sizes.

Marketing/IT Collaboration and the Customer Experience

Our CMO Camila Casale discusses how partnerships between marketing and IT teams are essential to effectively deploy digital technology

Technology Asset Management: a Must for SMBs

As the operational environments of mid-sized organizations become increasingly complex, an effective Technology Asset Management (TAM) strategy is essential to supporting a digital strategy and addressing regulatory and compliance requirements.

Organizational Sustainability and Leadership in the Digital Age

Jorge Rodriguez, President and CEO of Claro Enterprise Solutions, talks with Latino Leaders about emotional intelligence, organizational change and how businesses can survive and thrive in the face of digital disruption.

Smart Restaurants: Dig Deep and Keep it Simple

Restaurants are aggressively pursuing advanced technology such as the Internet of Things (IoT) and Artificial Intelligence (AI) to improve operations and enhance the guest experience. By combining analytics and connected networks of smart sensors, restaurants can collect, scrutinize and act on a wealth of operational and customer data.

The Ghosts that Haunt Digital Transformation

Digital capabilities can fundamentally redefine operational and business models. But many organizations struggle to overcome entrenched practices and processes, thereby limiting the benefits of innovation.

Jorge Rodriguez, CEO of Claro Enterprise Solutions.

Jorge Rodriguez Named to Prestigious HITEC 100 List

Claro Enterprise Solutions President and CEO recognized by Hispanic Information Technology Executive Council for leadership, mentoring and achievements in global technology industry.

Insurance Will Never Be the Same

AI, Robotic Process Automation and the Internet of Things are transforming insurance operational and business models.

2019 Evanta Global CIO Executive Summit in California

Claro Enterprise Solutions is Proud to Sponsor the 2019 Evanta Global CIO Executive Summit

Claro Enterprise Solutions will introduce a session at the event about the power of digital transformation in product development and consumer experiences.

Frost and Sullivan recognizes US Claro

Customer Value Leadership Award for Cloud IP Telephony and UC&C Services cites effective response to evolving market demand.

Shopping for UCaaS? Four Things to Consider

Writing in Telecom Ramblings, Fernando Rojas provides advice to mid-market enterprises assessing UCaaS options.

Claro Enterprise Solutions Joins Columbia University Center for Technology Management

Programs focus on ongoing education and mentoring for executives involved in strategy formulation and digital initiatives.

UCaaS Options Expand for Mid-Market

A new Frost & Sullivan white paper, commissioned by Claro Enterprise Solutions, finds that a maturing UCaaS market means more options and opportunities, particularly for traditionally underserved mid-market enterprises.

Read the report