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Let’s Evolve Together! Find the latest news on:

BUSINESS SOLUTIONS — How we develop and apply Information and Communication Technology to enable Digital Transformation and business success.
LEADERSHIP — How we are innovating the digital space and the business ecosystem.
COMMUNITY — How our culture, initiatives and people inspire us to strive for success.

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Latest News

CES Wins AI Award for Hospital Asset Tracking Solution

The Business Intelligence Group presented an award for Artificial Intelligence excellence to Claro Enterprise Solutions for its Hospital Asset Management Solution.

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Making Diversity and Inclusion Happen

Businesses want to build diverse teams. But as our President and CEO Jorge Rodriguez explains in Forbes, achieving the goal requires more than good intentions.

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Why SMBs are Giving IT Outsourcing a Second Look

The pandemic exposed inherent flaws in in-house IT service delivery models. Today, small and mid-sized businesses considering outsourcing are discovering new options.

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Claro Enterprise Solutions Partners with Talkdesk on COVID-19 Relief

Call center solutions streamline small business loan applications and vaccine administration to enhance user experience.

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The IoT and Small Business

The Internet of Things (IoT) is not just about self-driving cars and smart buildings. Learn how businesses such as construction firms, trucking fleets and gas station operators can benefit.

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Claro Enterprise Solutions Achieves ISO Certification

Customer support services align with leading international standard for security, process implementation and governance.

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The Indirect Route to Tapping New Markets

Sharing his insights as a Forbes Expert Panelist, CEO Jorge Rodriguez argues that “innovation doesn’t have to be revolutionary to be successful.”

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SD-WAN: Three Industry Use Cases

Manufacturers, retailers and financial services businesses face unique challenges around connectivity, security and deployment. SD-WAN solutions fit like a glove.

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Jorge Rodriguez Named to HITEC’s Prestigious HITEC 100 List for 2021

President and CEO of Claro Enterprise Solutions, Rodriguez was recognized for his leadership in the technology sector, as well as his commitment to mentoring, professional development and diversity.

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We've Been Named One of the Top 50 U.S. Companies for Latinas

Latina Style, Inc.’s annual survey recognized us for our commitment to opportunity, diversity and inclusion. The LATINA Style 50 Report identifies corporations providing the best career opportunities for Latinas in the United States.

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Sourcing Strategies for the New Normal

In the wake of the COVID-19 pandemic, most businesses remain focused on simply keeping the lights on. But savvy leaders are also looking ahead and developing roadmaps to address future requirements.

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Claro Enterprise Solutions Partners with Boss TV on Content Distribution Network

Boss TV selected us to provide the network connectivity to support its innovative TV streaming platform that will deliver a wide range of multi-lingual programming to U.S. customers.

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Inter-American Development Bank Awards CES Wide Area Network Services Contract

Leading-edge technology will enable greater flexibility in network design and traffic prioritization. International CNOC will oversee service through a single point of contact model for incident management.

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CES is a Microsoft Azure ExpressRoute Partner

Following a rigorous review and testing process, Claro Enterprise Solutions has been designated as a Microsoft Azure ExpressRoute Partner for the Miami Peering location. Customers will benefit from improved security and performance, as well as expanded network capabilities throughout the Americas.

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13 Factors to Ensure Sustainable Business Growth

Commenting in Forbes, our President and CEO Jorge Rodriguez and other business leaders discuss how to ensure business growth over the long term. Keys include customer focus, innovation and clear articulation of objectives.

A Social Media Playbook

From analytics to content to talent, six leading CMOs identify 5 pillars of success for social media and marketing strategies.

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Five Keys to Successful Use of Social Media

CES has partnered with the CMO Club to produce a “Playbook” that marketing executives can use to optimize their use of social media platforms.

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CES Awarded with the 2020 TMCnet Teleworking Solutions Excellence Award

Our Remote Workforce Services solution has been named a 2020 TMCnet Teleworking Solutions Excellence Award winner by TMC, a global integrated media company.

Pandemic Response Strategies Panel Discussion

On this webinar, we discussed COVID-19: How are businesses adapting? What’s working and what isn’t? What comes next? What does the future hold?

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SASE – the Next Big Thing in Network Security

Secure Access Service Edge (SASE – pronounced "sassy") represents a convergence of security and the network. Writing in Telecom Ramblings, Kristen Menard, Director of Managed Security Services, describes how SASE integrates the components of traditional security architectures into a Cloud-based, as-a-service delivery model.

Pandemic Makes Businesses Ripe for Attack

COVID-19 makes businesses increasingly vulnerable to phishing attacks, as bad actors seek to exploit weaknesses. Kristen Menard, Director of Managed Security Services, explains that distracted employees are particularly at risk.

Want to Stop Phishing? Train Your Employees

On average, almost a third of a company’s employees will fall for a phishing scam. Training reduces that number dramatically. But as Kristen Menard explains in Hospitality Technology, effective awareness programs must be ongoing and evolve in response to new threats.

Continual Learning and Constant Change

In today’s disruptive business environment, leaders must aggressively seek out new ideas and perspectives. Our President and CEO Jorge Rodriguez shares his insights in Forbes.

Claro Enterprise Solutions Wins IoT Excellence Award

TMC, a global integrated media company, presented Claro Enterprise Solutions with a 2019 IoT Evolution Excellence Award for its Fuel Monitoring and Risk Control solution.

Optimizing VoIP for Critical Communications

While businesses recognize the cost benefits of VoIP, quality concerns linger. Writing in Telecom Ramblings, Lucian Calugaru explains how technology tools and business expertise can deliver an optimal solution.

Claro Enterprise Solutions Named Emerging Vendor of the Year for Channels

Channel Partner Insight, a leading digital publisher and conference management group, recognized our ability to create, onboard and launch a comprehensive and competitive channels program in only its second year of operation.

IoT Powers Fleet Management Solutions

Innovative new tools can help fleet managers of all sizes address regulatory requirements as well as boost profits. Patrick Verdugo explains in a guest blog for American Trucker.

The Creative Mind and Business Leadership

Writing in Forbes, our President CEO Jorge Rodriguez discusses how great artists can inspire business leaders to drive change.

Claro Enterprise Solutions Partners with Talkdesk

Reseller agreement covers omnichannel CCaaS solutions for businesses of all sizes.

Claro Enterprise Solutions and Talkdesk Partner on CCaaS

Under reseller agreement, Claro Enterprise Solutions will offer omnichannel contact center solutions that integrate live chat, email, text messaging, social listening, mobile apps and calls to businesses of all sizes.