Challenges facing property operations
The property management industry is changing fast. Recent studies show that:
- Operational costs have risen 18% since 2022.
- 88% of firms have faced cyber incidents in the past year.
- Over 60% of residents now expect mobile portals, self-service maintenance, and digital payment options.
Without a unified approach, properties risk financial losses, data breaches, and diminished tenant trust. Claro’s secure, integrated IT services modernize operations and elevate tenant and resident experiences.

The one partner advantage
With Claro’s comprehensive IT ecosystem, property operators can unify cybersecurity, IoT, cloud, and managed IT services under a single trusted provider.
- End-to-end IT and cybersecurity management - 24/7 cyber and IoT protection through integrated MDR+, Vulnerability Management, and Security Awareness Training.
- Unified platforms and seamless integration - Claro unifies leasing, maintenance, and resident systems into one cloud platform for better visibility, accuracy, and compliance.
- Scalable managed services - Flexible IoT, AI, and cloud solutions -- all managed under one provider with predictable costs.
- Expert support - Nearshore IT experts to boost cybersecurity, cloud, and digital transformation--reducing hiring needs and speeding modernization.
Read use case: Enhancing Property Management with AI Video Analytics
Resident experience drives retention
- 85% of satisfied tenants are 73% more likely to renew.
- 64% cite slow or unresponsive maintenance as the top reason they leave.
- 74% of residents say safety directly influences renewal decisions
Claro enables digital transformation that meets — and exceeds — these expectations with secure, intelligent, and outcome-focused services for property management.
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Why property managers trust Claro
- Comprehensive protection: Integrated physical and cybersecurity to safeguard both assets and data.
- Real-time alerts: Instant notifications for critical threats, empowering swift response.
- Scalable and efficient: Solutions that grow with your business and optimize operations.
- 24/7 support: Around-the-clock monitoring and expert support to ensure seamless operations.
- Managed services: Hassle-free management of security and cloud infrastructure, allowing you to focus on what matters most.
Frequently Asked Questions
What makes Claro’s cyber security suite unique for property management?
Our cyber security suite is built around Zero Trust principles, offering proactive threat detection, prevention, and continuous monitoring to protect sensitive tenant data and prevent breaches.
How does Claro’s AI Video Analytics work for property management?
Claro’s AI Video Analytics solution detects threats like unauthorized access, license plate recognition, visible weapons, fire, and smoke in real-time, providing actionable alerts to improve response time and enhance safety.
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