Security challenges facing the retail industry

The quality of your retail store's technology solutions can critically impact your customer satisfaction and operations. To protect your storefront and deliver best-in-class customer service, teams must be ready to adapt, streamline, and reinvent their technology.  

To maintain a competitive edge and ensure customer trust there are a multitude of things to consider when navigating complex IT challenges.  

Challenges such as:

  • Physical theft of store inventory and cyber-attacks targeting sensitive data.
  • Employee safety, including fall detection and emergency response to fire and smoke emergencies.
  • Lack of operational optimization needed customer insights, foot traffic patterns, and occupancy levels to streamline staffing and store layout design.
  • Vandalism, potential intrusion, and weapons detection.
  • Maintaining customer satisfaction and enhancing the shopping experience.
  • Adhering to PCI-DSS regulations, customer data, and financial transactions.
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Scalable technology solutions for your retail business

Claro Enterprise Solutions offers AI Video Analytics in conjunction with security awareness training and Managed Detection and Response (MDR) to ensure operational efficiency, the protection of customer data, the prevention of physical and cyber-attacks, and overall peace of mind.  

AI Video Analytics features include:

  • Fall detection, person and object tracking, and visible weapons detection.  
  • Insights into store foot traffic, occupancy levels, shopper behavior, staffing optimization, and store layout design.
  • Proactive threat detection and real-time incident response capabilities.  
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Why choose Claro Enterprise Solutions for your retail enterprise?

Our retail technology solutions can help you redefine business models, engage with customers, and comply with evolving regulatory standards. Our comprehensive range of IT, networking, and professional service offerings provides the functionality retail organizations need to reconsider and redesign customer experience today. Whether you’re a medium or enterprise retailer, we can help. With our retail technology solutions, you can:

  • Adjust to new conditions by redefining business models.
  • Optimize store operations with insights for better efficiency.
  • Enhance store security by proactively detecting potential hazards and threats.
  • Create innovative ways of engaging with customers.
  • Comply with rigorous and evolving regulatory standards, such as PCI-DSS.
  • Protect sensitive data and ultimately drive business growth and customer satisfaction.
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Roadmap to Assess & Advance IT Maturity in Manufacturing

The impact of retail crime...

In FY 2022, the National Retail Federation's retail security survey revealed an increase in retail shrink, which rose to 1.6%, leading to an estimated revenue loss of $112.1 billion.

Frequently Asked Questions

According to the National Center for Education Statistics, between the 2009-10 and 2019-20 academic school years, the number of schools reporting the use of security cameras to aid in contraband sweeps conducted on campus increased from 62% to 91%.


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