Strengthening Global Cyber Defense with Managed CyberSOC
Following its acquisition from a parent company, the organization was tasked with implementing a mature, enterprise-grade cybersecurity framework aligned with its former parent’s standards. This required establishing a fully operational security monitoring and incident response capability in a short timeframe—without relying on existing corporate infrastructure or staff.
Challenge
Additional challenges included:
- Lack of 24/7 Monitoring: Limited in-house resources meant threats could go undetected after business hours.
- Tool Sprawl: Redundant security tools and blind spots reduced visibility and ROI on existing investments.
- Rising Threat Landscape: Concerns over ransomware, phishing, and insider threats demanded stronger endpoint protection and faster response.
- Low Employee Awareness: A history of successful phishing attempts highlighted the need for ongoing user education.
- Compliance Requirements: Growing regulatory pressure required consistent reporting, alert management, and incident documentation.
The Solution
Claro delivered a fully managed CyberSOC solution customized to the customer’s infrastructure and business priorities:
MDR (Managed Detection and Response)
- 24/7 AI-driven detection with automatic containment of threats Defined auto containment policies to minimize impact on identified threats.
- Remote access to triage, investigate, capture evidence, and resolve issues identified.
- Real-time alerting and remote response capabilities
- Seamless integration with the customer’s AD and Windows environments
CSIRT (Cyber Security Incident Response Team)
- Immediate access to senior incident responders for deep investigations and root-cause analysis
- Playbook-driven collaboration between Claro’s responders and customer IT
- Incident simulation exercise and on-demand remediation support
Email Security and Awareness Training
- Phishing simulations with campaign-specific reporting
- User-level click tracking and follow-up training
- Integrated Outlook "Report" button for fast threat flagging
Advanced Security Risk Advisory
- Initial and annual AD + firewall security assessments
- Vulnerability prioritization reports with actionable remediation plans
- Optimization of existing tools and license usage
Benefits
Claro's CYberSOC implementation helped the customer realize immediate security, operational, and financial benefits:
Why Claro Enterprise Solutions?
- End-to-end managed services: Claro provided a complete cyber security operations model—monitoring, detection, response, advisory, and training—under one SLA and one bill.
- Proven enterprise-grade technology: Powered by best-in-class tools including CrowdStrike and Iron Scales, integrated directly with customer infrastructure.
- Global 24/7 support: Leveraging a distributed SOC model with local and global visibility and full language support.
- Immediate scalability: The customer was able to activate enterprise-wide protection in less than 30 days—without hiring or building new infrastructure.
- Optimized investment: Claro’s initial security audit uncovered cost savings by eliminating underutilized tools and improving resource allocation.
Insights
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Solutions
Experience world-class digital capabilities. Run faster and more efficiently leveraging existing systems and our award-winning enterprise technology services.
Solutions
Experience world-class digital capabilities. Run faster and more efficiently leveraging existing systems and our award-winning enterprise technology services.