Insurance

Improve the resilience of your insurance operation by strengthening cybersecurity, improving data readiness, integrating legacy systems, and creating a secure foundation for AI, automation, and long-term operational performance.

‍This integrated approach, reduces operational risk, improves customer experiences, and supports regulatory compliance without disrupting day-to-day business.

Claro can help to unify infrastructure, cybersecurity, AI, automation, and specialized talent into a connected modernization strategy that accelerates transformation while minimizing risk.

Learn how insurers are using AI to strengthen cybersecurity and compliance: Protecting the modern insurance enterprise

Detect fraud before payments are issued

Behavioral AI helps insurers identify fraud patterns, anomalies, and suspicious activity earlier to reduce claims leakage and financial losses.

Fraud detection improves when insurers combine predictive analytics, behavioral modeling, and unified operational data.

How it works:

• Detect anomalous claims behavior
• Identify suspicious payment patterns
• Surface fraud indicators earlier
• Improve fraud investigation efficiency

Claro capabilities: Digital Innovation & Hyper-Automation | Intelligent Insights & AI

Why insurance AI initiatives fail

Insurance AI initiatives often struggle because critical information is fragmented, inconsistent, or siloed across policy, claims, customer, and operational systems. Successful AI depends on trusted, well-governed data that supports automation, predictive analytics, and informed decision-making at scale.

How it works:

• Unify data across policy, claims, CRM, and operational systems.
• Improve data quality, governance, and accessibility.
• Build a trusted, AI-ready data foundation.
• Transform enterprise data into actionable business intelligence.

‍Claro capabilities: Digital Innovation & Hyper-Automation | Intelligent Insights & AI

Reduce insurance cyber risk

Insurers reduce cyber risk by combining continuous monitoring, rapid threat response, Zero Trust security, and data protection to strengthen resilience, safeguard policyholder information, and maintain regulatory compliance.

How it works:

• Monitor threats continuously with 24/7 CyberSOC services
• Detect and contain cyber threats rapidly
• Protect policyholder, claims, and financial data
• Secure collaboration with Zero Trust security
• Support ongoing regulatory compliance

Claro capabilities: Security | Infrastructure & Connectivity

Transform legacy insurance systems

Insurance organizations transform legacy systems by integrating existing platforms, adopting cloud technologies, and modernizing applications in phases to reduce risk, improve agility, and establish a stronger foundation for AI.

How it works:

• Develop a phased cloud migration strategy
• Connect legacy systems through API integration
• Extend existing applications without replacing core platforms
• Reduce technical debt and operational risk
• Prepare core systems for AI and automation

‍Claro capabilities: Infrastructure & Connectivity | Digital Innovation & Hyper-Automation

Build AI and IT capacity

Insurance organizations build AI and IT capacity by augmenting internal teams with specialized technical talent, enabling faster delivery of cloud, data, cybersecurity, and automation initiatives without expanding permanent headcount.

How it works:

• Access specialized technical expertise quickly
• Accelerate AI, cloud, and integration initiatives
• Extend infrastructure and application support
• Fill critical skill gaps without lengthy hiring
• Increase delivery capacity across strategic projects

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Claro capabilities: Intelligent Insights & AI | Talent Extension

Why choose Claro for insurance modernization?

Claro helps insurers modernize securely by aligning cyber resilience, AI readiness, automation, cloud modernization, and operational support into one connected strategy.

What insurers gain with Claro:

• Faster underwriting and claims operations
• Better cyber resilience and recovery readiness
• Improved fraud detection and risk visibility
• AI-ready data foundations
• Reduced legacy system risk
• Stronger collaboration governance
• Greater operational efficiency
• Faster modernization without expanding headcount

Discover how  Pan-American Life, through it strategic partnership with Claro, navigated transformation and delivered measurable results. Watch Webinar.