How Claro Modernized and Secured Restaurant Network Operations Across Hundreds of Locations

Claro modernized and secured a leading restaurant group’s network infrastructure with SD-WAN, CyberSOC, automation, and analytics to improve uptime, visibility, and operational efficiency across hundreds of locations.

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Type Knowledge

Challenge

A leading quick service restaurant group in Latin America needed to modernize its network across hundreds of locations, standardize LAN and Wi-Fi infrastructure, and ensure resilient, secure connectivity for daily operations. The organization faced inconsistent network performance, limited visibility, slow incident response, and manual provisioning processes that delayed new site rollouts and increased operational risk.

‍Download PDF: How Claro Modernized and Secured Restaurant Network Operations Across Hundreds of Locations

The Solution

Foundation Engine (SD-WAN, LAN-Wi-Fi Connectivity); Shield Engine (CyberSOC)

Claro delivered a comprehensive network modernization program spanning multiple solution engines to create a secure, centrally managed network that improves operational efficiency and supports faster, data-driven decision making.

Foundation Engine – Connectivity

SD-WAN was deployed across restaurants and key locations using a standardized Cisco Meraki stack (MX67 SD-WAN/CPE, MS130 switching, MR Wi-Fi) to unify site connectivity. Claro’s 24×7 NOC provides centralized monitoring, administration, configuration compliance, and incident/change management.

Shield Engine – Security

SOC services provide network and SASE monitoring with incident handling to help detect and mitigate potential threats.

Innovation Engine – Workflow

Automated workflows enable zero-touch provisioning and policy rollout, reducing manual configuration effort and operational errors

Accelerator Engine – Analytics

Telemetry and anomaly detection support proactive network operations by identifying potential capacity or performance issues early. Together, these capabilities deliver a stronger, secure managed network with improved operational visibility and control.

Benefits

By modernizing and centralizing network operations with Claro, the organization improved operational consistency, strengthened business continuity, and created a scalable foundation for faster growth and more secure digital operations.

Benefits include:

Network standardization and resilience across all restaurant locations
Improved visibility and real-time monitoring of networkhealth and security
Reduced mean time to repair (MTTR) and faster incident resolution
Accelerated rollout of new sites and services with automated provisioning
Lower operational overhead and enhanced security posture

Why Claro

Claro delivered a single regional partner, local support, and consistent architecture, enabling rapid network transformation, measurable outcomes, and ongoing operational excellence.