What is UCaaS?
And why you should care
Unified Communications as a Service (UCaaS) refers to a Cloud-based platform that supports a complete range of business communications – from basic telephone service and video conferencing to online chats and messaging. How UCaaS works is less important than what it can do for your business, which is to enable teams to engage, collaborate and get things done, regardless of location, device or platform.
Our UCaaS solutions help small and mid-size businesses level the competitive playing field. By streamlining communications and reducing complexity, we help you optimize operations and support new ways of engaging with customers. Whether your teams are based in centralized offices, remote locations or around the world, our scalable offerings ensure consistent delivery of information to users.
Recognized by Frost & Sullivan for Customer Value Leadership, our scalable Communications & Collaboration offerings ensure high availability and effectively support remote locations, without significant upfront capital investment.
Features include Telephony, Unified Messaging, Collaboration, Mobility, Contextual Intelligence, Audio, Video & Web Conferencing, Web Portal, Call Center, Hoteling and more. Customers can select from a wide variety of IP Phones, Gateways and analog adapters from multiple vendors to align with business needs.