The city resilience checklist: How local governments prepare for cyber risk

Critical public services don't stop when disruptions occur. From severe weather and infrastructure outages to cyber incidents and emergency response events, city and county agencies are expected to maintain operations and serve their communities under increasingly challenging conditions.

At the same time, many local governments are working with lean IT teams, aging technology environments, fragmented tools, and limited resources. Building operational resilience requires more than a response plan—it requires a framework that helps agencies prepare for, respond to, and recover from disruption.

In this on-demand webinar, Nathalia Paulino, Claro's Technical Product Marketing Manager, shares a practical resilience checklist designed specifically for local government organizations. Using a before, during, and after approach, the session explores how agencies can strengthen readiness before incidents occur, maintain visibility and control during active disruptions, and accelerate recovery while minimizing operational impact.

What you'll learn

• How to identify and reduce operational and cybersecurity risks before disruption occurs
• Best practices for maintaining visibility, communication, and control during active incidents
• Strategies for improving recovery processes and restoring critical services more efficiently
• How to strengthen emergency communications and collaboration across departments
• Ways to improve access controls, monitoring, and response workflows
• Approaches for enhancing backup, recovery, and business continuity capabilities
• How to better protect public-facing systems, services, and critical infrastructure

Who should watch

This session is designed for:

• City and county IT leaders
• Public sector cybersecurity professionals
• Emergency preparedness and continuity planners
• Utility and public works technology leaders
• Government operations and infrastructure managers

Whether you're evaluating your current resilience strategy or looking for practical ways to improve preparedness, this webinar provides actionable guidance to help your agency strengthen continuity, reduce risk, and improve response outcomes.

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