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Our Remote Workforce Services include deployment, maintenance and repair of desktop and mobile devices. Our Remote Workforce Services include deployment, maintenance and repair of desktop and mobile devices.

Connectivity and support for home-based workers

Tools to support new ways of working

Tools to support new ways of working from home.

Remote Workforce Services

Deploy, maintain and secure

Working from home or remote locations is the new reality for businesses of all sizes. Regardless of location, however, employees still need to collaborate with colleagues, communicate with customers and have secure access to sensitive data.

Our Remote Workforce Services include deployment, maintenance and repair of desktop and mobile devices. Additionally, we offer comprehensive suites of connectivity, collaboration and security tools. Flexible wireless data and phone plans and eSIM-based remote connectivity solutions provide essential capacity and resiliency.

Benefits

Deployment

Laptops and mobile devices deployed on-demand via air carrier and installed directly at the end user’s home.

Support

800 hotline and Level 1 and Level 2 Help Desk support and break/fix services. On-site smart hands dispatched as needed.

Security

McAfee and CES’ security as a service for remote users connect home-based workers to enterprise assets.

Collaboration

IP Voice, collaboration and mobility for remote workers and Contact Center agents and supervisors. Microsoft Teams fully integrated with Office 365, or Google Hangouts fully integrated with G Suite.

Connectivity

eSIM-based Global Edge Data Device solution provides data connectivity for multiple locations and bandwidths, independent of location or carrier.

Use Cases

Workplace Services for End-User Computing

Workplace Services for End-User Computing

Effective management of end-user computing requires consistency, standardization and a focus on the fundamentals of process discipline.

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UCaaS and Security Bundle

UCaaS and Security Bundle

Integrated Unified Communications as a Service (UCaaS) transport, with an additional layer of basic security functionality, to help teams stretched thin juggling myriad priorities.

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Cost-Effective Data-Only Wireless Backup

Cost-Effective Data-Only Wireless Backup

A data-only solution, when added to existing SD-WAN o router, offers a cost-effective, as needed approach to network redundancy.

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Innovative Smartphone Voice Plan Alternative

Innovative Smartphone Voice Plan Alternative

The Data Club plan offers an innovative approach to optimize the benefits of UC voice applications.

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Perimeter Security for Small & Medium Businesses

Perimeter Security for Small & Medium Businesses

Cost-effective network protection to enable business focus.

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Managed Mobility for Enterprise Environments

Managed Mobility for Enterprise Environments

Managing the use of mobile devices poses a challenge for any business. The right mix of people, process and technology can optimize productivity, while mitigating risk.

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SD-WAN & UCaaS

SD-WAN & UCaaS

Seamless connectivity, enhanced visibility and lower TCO.

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SD-WAN Security Bundle

SD-WAN Security Bundle

Prevent theft, unauthorized access and damage to data hardware or software.

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Insights

COVID-19 Response: Adjusting to Contingencies While Maintaining Focus

COVID-19 Response: Adjusting to Contingencies While Maintaining Focus

The global pandemic is forcing enterprises to make dramatic changes on the fly. While agility is essential, leaders need to stay focused on the key priorities of security and the end user experience.

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COVID-19 Response: Four Strategic Imperatives CIOs Can Support

COVID-19 Response: Four Strategic Imperatives CIOs Can Support

In developing responses to the COVID-19 crisis, a CIO’s most immediate and urgent task is to equip employees to work productively from home. Over the longer term, IT leaders can contribute to broader business goals. Claro Enterprise Solutions’ Mark Popolano outlines four keys to a longer-term perspective.

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We Won’t Get Pooled Again – a Better Approach to Mobile Data Plans

We Won’t Get Pooled Again – a Better Approach to Mobile Data Plans

Data pooling plans come with hidden costs. Analyzing actual mobile data plan consumption against monthly allotments enables transparency and cost management.

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The Dark Side of BYOD

The Dark Side of BYOD

Bring Your Own Device (BYOD) policies are cost-efficient and convenient, but carry risks and pose management problems. There’s a better way.

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