US Claro
The pandemic broke end-user support. Read our blog. The pandemic broke end-user support. Read our blog.

The pandemic broke end-user support

What remote workers need in the new normal.

90 days of free SD-WAN. 90 days of free SD-WAN.

90 days of free SD-WAN!

Includes installation and support.

Microsoft Teams free for 6 months. Get started Microsoft Teams free for 6 months. Get started

Microsoft Teams – free for six months!

Chats, meetings, calling and collaboration – anywhere.

The pandemic broke end-user support. Read our blog.

The pandemic broke end-user support

What remote workers need in the new normal.

90 days of free SD-WAN.

90 days of free SD-WAN!

Includes installation and support.

Microsoft Teams free for 6 months. Get started

Microsoft Teams – free for six months!

Chats, meetings, calling and collaboration – anywhere.

Professional Services & Consulting

Big ideas for smaller organizations.

  • How can I apply digital intelligence and data analytics to redefine business operations and gain a competitive edge?
  • Do I have the resources to leverage Artificial Intelligence and machine learning applications?
  • How do I cost-effectively manage my traditional IT environment?
Our Professional Services is analytics-based to inform about your operational improvement and customer engagement.

Digital technologies can help enterprises of all sizes achieve new levels of operational efficiency, as well as develop and execute more effective customer-focused and agile business strategies. Indeed, because smaller organizations are often less reliant on outdated technology, they can leapfrog larger competitors when driving innovation.

Our Professional Services and Consulting offerings help businesses leverage existing investments and transition seamlessly to digital models. From Agile deployments to process automation to traditional IT services, our agnostic approach helps you optimize your technology investment to create new possibilities.

Benefits

Engagement

Create better customer experiences and boost your brand.

Innovation

Deploy new business models through digital tools.

Modernization

Streamline operations through Robotic Process Automation (RPA) and machine learning applications.

Insight

Drive operational improvement and customer engagement from analytics-based learnings.

Use Cases

Managed Mobility for Enterprise Environments

Managed Mobility for Enterprise Environments

Managing the use of mobile devices poses a challenge for any business. The right mix of people, process and technology can optimize productivity while mitigating risk.

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Workplace Services for End-User Computing

Workplace Services for End-User Computing

Effective management of end-user computing requires consistency, standardization and a focus on the fundamentals of process discipline. Investing in the latest technology widgets isn’t enough.

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Insights

eXtended Reality: Three Pandemic Use Cases

eXtended Reality: Three Pandemic Use Cases

The global COVID-19 has disrupted traditional approaches to shopping, learning and training. eXtended Reality (XR) applications can help organizations define new – and safer – ways to engage, interact and communicate.

Read the blog
Mid-Market Tech Options for an Uncertain Future

Mid-Market Tech Options for an Uncertain Future

Companies with complex requirements but limited resources need their technology partners to be agile, flexible and responsive. Uncertainty around the global pandemic underscores this need.

Read the blog
Three Reasons to Outsource the CISO Role

Three Reasons to Outsource the CISO Role

Cybersecurity is a top priority requiring a deep level of expertise. But hiring an in-house CISO may not be the best way to fill the need.

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Why You Should Outsource End-User Support

Why You Should Outsource End-User Support

The shift to remote workforces models exposed the inherent weaknesses of in-house IT support teams. The new normal requires process optimization and remote access capabilities, which third-party providers are better positioned to deliver.

Read the blog
COVID-19 Response: Adjusting to Contingencies While Maintaining Focus

COVID-19 Response: Adjusting to Contingencies While Maintaining Focus

The global pandemic is forcing enterprises to make dramatic changes on the fly. While agility is essential, leaders need to stay focused on the key priorities of security and the end user experience.

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COVID-19 Response: Four Strategic Imperatives CIOs Can Support

COVID-19 Response: Four Strategic Imperatives CIOs Can Support

In developing responses to the COVID-19 crisis, a CIO’s most immediate and urgent task is to equip employees to work productively from home. Over the longer term, IT leaders can contribute to broader business goals. Claro Enterprise Solutions’ Mark Popolano outlines four keys to a longer-term perspective.

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Bright Shiny Objects and Three Basics of Service Optimization

Bright Shiny Objects and Three Basics of Service Optimization

Businesses pursuing digital transformation often get distracted by the capabilities of the latest intelligent automation tools and data analytics platforms. In many cases, driving improvement requires focusing on the fundamentals of service delivery.

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Three Tips for Selecting an IT Outsourcing Provider

Three Tips for Selecting an IT Outsourcing Provider

IT outsourcers can help businesses efficiently manage basic IT services as well as lay the groundwork for transitioning to new digital platforms. But finding the right partner can be tricky. We offer some clues.

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Exploring Mid-Market UCaaS Solutions

Exploring Mid-Market UCaaS Solutions? Know What You Don’t Know

Technology requirements of mid-market organizations are becoming increasingly complex. UCaaS solutions can help address the challenge by enhancing collaboration among remote workers and dispersed teams. But in many cases, businesses lack clear understanding of solution options and capabilities. Insight into the art of the possible is essential.

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Bruised Bananas, Edge Intelligence and AI in the Retail Experience

Bruised Bananas, Edge Intelligence and AI in the Retail Experience

Smaller retailers face unprecedented competitive pressure. Smart sensors and analytics can be a cost-effective way to level the playing field by enhancing quality and creating an engaging customer experience.

Read the blog
Digital Event Management

Digital Event Management

Gain an edge in a competitive environment. A high-quality event management platform and toolset can help set you apart.

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Retailers Can Take Social Media Engagement to the Next Level

Social Media and Customer Data

How retailers are taking insights to the next level.

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Social Media Monitoring

Monitoring Social Media for Customer Insights

To create new ways of forging meaningful connections, businesses are looking to digital capabilities to analyze massive volumes of data and gain deeper insights into customers.

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Edge Intelligence and Insurance Underwriting

Edge Intelligence and Insurance Underwriting

Smart sensors are redefining risk and liability models.

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Digital Telco

5 Characteristics of the Digital Telco

The role of telecom services companies is evolving.

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The Ghosts of Legacy Systems

The Ghosts of Legacy Systems

Overcoming the burden of old technology and outdated processes

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Digital Telco Blog

Telcos

Telcos are evolving into strategic partners.

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Paintballing Pigs Blog

Smart Sensors at the Edge

How smart sensors at the edge help farmers profit.

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Temperature Monitoring Case Study

Costly Freezer Failures

Preventing costly freezer failures in restaurants.

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