Small and mid-size businesses are redefining priorities for end-user service and support for the digital workspace. Today’s operational models must be flexible and enable employees to work securely and productively from any location – traditional office, home or on the road. Essential capabilities include Virtual Desktop Infrastructure services to provide remote access and support, on-demand provisioning and deployment and optimized processes to efficiently manage and resolve incidents. For smaller organizations with limited budgets, an additional need is to maximize resource utilization while ensuring responsiveness to user requirements.

Our Integrated Workspace Services offerings give mid-tier organizations enterprise-level capabilities coupled with flexibility and cost-effective pricing. A staff pooling model ensures immediate responsiveness, including onsite support on demand, while minimizing overhead costs associated with keeping resources on the bench. The result: a “just right” approach for businesses that lack the resources to engage a tier one provider, but that require a partner with enterprise-level capabilities.