US Claro
Move from capex to opex and transition to new operating models with Managed Services. Move from capex to opex and transition to new operating models with Managed Services.

Managed Services
Enabling the transition to new operating models.

Enterprises have long sought to leverage third parties to reduce costs, drive operational improvement and enable process optimization. Today, as digital disruptors redefine the business landscape, the stakes are higher than ever. To compete more effectively, enterprises look to technology partners to build bridges between legacy systems and new platforms, move from Capex to Opex models and optimize operations through intelligent automation. But finding the right provider presents a challenge. Many vendors lack business expertise, making strategic relationships elusive. Focusing on low-cost providers, meanwhile, risks limiting business value.

 

Our Managed Services offerings help you evolve in a way that optimizes existing technology investment, while moving aggressively to drive digital transformation and achieve the desired future state. We leverage capabilities in data analytics, robotics and Business Process Outsourcing, as well as critical skills and deep industry expertise in key sectors, to engage customers, improve operations and enhance competitiveness.

Solutions

  • Small & Medium Business
  • Enterprise & MNC
Professional Services & Consulting for SMB

Professional Services & Consulting

Leverage intelligent automation, new business models and Cloud-based service delivery to enhance competitiveness.

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Contact Center Services for SMB

Contact Center Services

Create positive interactions across multiple channels and optimize ROI of marketing campaigns.

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Professional Services & Consulting

Professional Services & Consulting

Optimize technology investment and service delivery, enhance operational efficiency and implement new business models.

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Contact Center Services

Contact Center Services

Create positive interactions across channels and optimize marketing campaigns.

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Latest Insights

Bruised Bananas, Edge Intelligence and AI in the Retail Experience

Bruised Bananas, Edge Intelligence and AI in the Retail Experience

Smart sensors and analytics can help grocers and other retailers maintain quality, engage customers and enhance competitiveness. But where to begin? An effective strategy starts small, delivers results and builds momentum.

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Optimization vs Automation

The Evolving Optimization vs. Automation Debate

Enterprises are taking different approaches to driving process improvement and transformation. Disagreements aside, it ultimately comes down to creating new ways of doing business.

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Digital Strategy for Brick and Mortar Retail

Digital Strategy for Brick and Mortar Retail

How traditional businesses can apply intelligent tools and data analytics to evade disruptors and optimize the in-store experience.

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Digital Strategy for Insurance Claims Processing

Digital Strategy for Insurance Claims Processing

Intelligent automation and process optimization help insurers drive dramatic efficiency gains in claims management and other back office functions.

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