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Tools to support employees working from home offices or remote locations. Tools to support employees working from home offices or remote locations.

Connect and collaborate - from any location

Tools and services to support remote workers

Tools to support employees working from home offices or remote locations.

Connect and collaborate - from any location

Tools and services to support remote workers

Tools and services to support home-based workers.

Managed Remote Workspace Services

Deploy, maintain and secure

Large enterprises increasingly require the ability to support expanded numbers of employees working from home offices or remote locations. And while geographically dispersed workers represent the new normal, effective collaboration with colleagues, communication with customers and secure access to enterprise-wide information assets can’t be compromised.

Our Managed Remote Workspace Services include deployment, maintenance and repair of desktop and mobile devices, as well as comprehensive suites of connectivity, collaboration and security tools. Flexible wireless data and phone plans and eSIM-based remote connectivity solutions provide essential capacity and resiliency.

Equip, support, connect and secure your teams

Managed Remote Workspace Services

Adapting to new realities

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Benefits

Deployment

Laptops and mobile devices deployed on-demand via air carrier and installed directly at the end user’s home.

Support

Help Desk support via 800 hotline and Level 1 and Level 2 desktop and break/fix services. On-site smart hands as needed.

Collaboration

IP Voice, collaboration and mobility for remote workers and Contact Center agents and supervisors. Microsoft Teams fully integrated with Office 365, or Google Hangouts fully integrated with G Suite.

Security

McAfee and CES’ Cloud Security for remote users enables integration of remote workers to enterprise assets.

Connectivity

eSIM-based Global Edge Data Device solution provides data connectivity for multiple locations and bandwidths, independent of location or carrier.

Use Cases

UCaaS Solution Enables Remote Collaboration for Telvista Corporate Staff

UCaaS Solution Enables Remote Collaboration for Telvista Corporate Staff

A leading call center outsourcer sought to enhance operational efficiency and support its business strategy. Improving internal communications by upgrading a legacy phone system was essential.

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Workplace Services for End-User Computing

Workplace Services for End-User Computing

Effective management of end-user computing requires consistency, standardization and a focus on the fundamentals of process discipline.

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UCaaS and Security Bundle

UCaaS and Security Bundle

Integrated Unified Communications as a Service (UCaaS) transport, with an additional layer of basic security functionality, to help teams stretched thin juggling myriad priorities.

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Cost-Effective Data-Only Wireless Backup

Cost-Effective Data-Only Wireless Backup

A data-only solution, when added to existing SD-WAN o router, offers a cost-effective, as needed approach to network redundancy.

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Innovative Smartphone Voice Plan Alternative

Innovative Smartphone Voice Plan Alternative

The Data Club plan offers an innovative approach to optimize the benefits of UC voice applications.

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Perimeter Security for Small & Medium Businesses

Perimeter Security for Small & Medium Businesses

Cost-effective network protection to enable business focus.

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Managed Mobility for Enterprise Environments

Managed Mobility for Enterprise Environments

Managing the use of mobile devices poses a challenge for any business. The right mix of people, process and technology can optimize productivity, while mitigating risk.

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SD-WAN & UCaaS

SD-WAN & UCaaS

Seamless connectivity, enhanced visibility and lower TCO.

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SD-WAN Security Bundle

SD-WAN Security Bundle

Prevent theft, unauthorized access and damage to data hardware or software.

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Insights

Mobile Device Management in the Finance Sector and Millennial Employees: Keeping Everybody Happy

Mobile Device Management in the Finance Sector and Millennial Employees: Keeping Everybody Happy

As mobile devices become increasingly ubiquitous in our professional and private lives, ensuring functionality and security while accommodating personal choices is essential. That’s especially true for banks managing sensitive data and competing for scarce young talent.

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Three Reasons to Outsource the CISO Role

Three Reasons to Outsource the CISO Role

Cybersecurity is a top priority requiring a deep level of expertise. But hiring an in-house CISO may not be the best way to fill the need.

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Why You Should Outsource End-User Support

Why You Should Outsource End-User Support

The shift to remote workforces models exposed the inherent weaknesses of in-house IT support teams. The new normal requires process optimization and remote access capabilities, which third-party providers are better positioned to deliver.

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COVID-19 Response: Prioritizing Internet Bandwidth with SD-WAN

COVID-19 Response: Prioritizing Internet Bandwidth with SD-WAN

Home-based workers often find themselves competing with neighbors and family members for Internet bandwidth. SD-WAN technology can help by expanding capacity and prioritizing critical applications.

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COVID-19 Response: Adjusting to Contingencies While Maintaining Focus

COVID-19 Response: Adjusting to Contingencies While Maintaining Focus

The global pandemic is forcing enterprises to make dramatic changes on the fly. While agility is essential, leaders need to stay focused on the key priorities of security and the end user experience.

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COVID-19 Response: Four Strategic Imperatives CIOs Can Support

COVID-19 Response: Four Strategic Imperatives CIOs Can Support

In developing responses to the COVID-19 crisis, a CIO’s most immediate and urgent task is to equip employees to work productively from home. Over the longer term, IT leaders can contribute to broader business goals. Claro Enterprise Solutions’ Mark Popolano outlines four keys to a longer-term perspective.

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We Won’t Get Pooled Again – a Better Approach to Mobile Data Plans

We Won’t Get Pooled Again – a Better Approach to Mobile Data Plans

Data pooling plans come with hidden costs. Analyzing actual mobile data plan consumption against monthly allotments enables transparency and cost management.

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The Dark Side of BYOD

The Dark Side of BYOD

Bring Your Own Device (BYOD) policies are cost-efficient and convenient, but carry risks and pose management problems. There’s a better way.

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