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Our Managed IT Outsourcing capabilities help you optimize your existing technology investments. Our Managed IT Outsourcing capabilities help you optimize your existing technology investments.

Getting the fundamentals right

People, process and technology expertise to power the enterprise.

The outsourcing of IT experts, processes and technology help power your enterprise.

Managed IT Outsourcing

Implement, integrate and modernize

IT today is all about driving transformation and supporting business strategy. Enabling those lofty objectives, however, requires a focus on the basics – the blocking and tackling of cost efficiency, service quality and multi-layer security. 

Our Managed IT Outsourcing capabilities help you optimize your existing technology investments, while transitioning seamlessly to Cloud-based models and digital platforms. Workplace support services for end user computing, networks and mobile environments ensure uptime and security regardless of physical location. IT experts give you access to diverse talent allowing us to flexibly support new initiatives and address a wide range of issues. 

Benefits

Cost Efficiency

Transition from Capex to Opex models.

Governance

Visibility into provider performance across the chain of service delivery.

Access to Talent

Connect with talent and skills needed to deliver customized solutions based on specific requirements across a global footprint.

Cultural Affinity

Nearshore sourcing model enhances alignment and communication between IT and business teams.

Continuous Innovation

Analytics and process optimization applied to identify and seize improvement opportunities.

Use Cases

Managed Mobility for Enterprise Environments

Managed Mobility for Enterprise Environments

Managing the use of mobile devices poses a challenge for any business. The right mix of people, process and technology can optimize productivity while mitigating risk.

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Workplace Services for End-User Computing

Workplace Services for End-User Computing

Effective management of end-user computing requires consistency, standardization and a focus on the fundamentals of process discipline. Investing in the latest technology widgets isn’t enough.

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Insights

Three Reasons to Outsource the CISO Role

Three Reasons to Outsource the CISO Role

Cybersecurity is a top priority requiring a deep level of expertise. But hiring an in-house CISO may not be the best way to fill the need.

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Why You Should Outsource End-User Support

Why You Should Outsource End-User Support

The shift to remote workforces models exposed the inherent weaknesses of in-house IT support teams. The new normal requires process optimization and remote access capabilities, which third-party providers are better positioned to deliver.

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COVID-19 Response: Four Strategic Imperatives CIOs Can Support

COVID-19 Response: Four Strategic Imperatives CIOs Can Support

In developing responses to the COVID-19 crisis, a CIO’s most immediate and urgent task is to equip employees to work productively from home. Over the longer term, IT leaders can contribute to broader business goals. Claro Enterprise Solutions’ Mark Popolano outlines four keys to a longer-term perspective.

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Bright Shiny Objects and Three Basics of Service Optimization

Bright Shiny Objects and Three Basics of Service Optimization

Businesses pursuing digital transformation often get distracted by the capabilities of the latest intelligent automation tools and data analytics platforms. In many cases, driving improvement requires focusing on the fundamentals of service delivery.

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Three Tips for Selecting an IT Outsourcing Provider

Three Tips for Selecting an IT Outsourcing Provider

IT outsourcers can help businesses efficiently manage basic IT services as well as lay the groundwork for transitioning to new digital platforms. But finding the right partner can be tricky. We offer some clues.

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