Optimized experiences, delivered efficiently
Businesses rely on mobile devices to keep employees connected and productive. But managing the use of smart phones and tablets can create risks around cost, productivity and security. A strategic approach must address a wide range of requirements that include device selection and operating systems, data security, access enablement, device configuration/activation, administrator and user training, service desk support and expense management. Moreover, robust processes around basics such as device activation, maintenance and repair are essential to avoid value-sapping layers of complexity.
Our Managed Mobility offering combines deployment, application and device configuration, day-to-day support and monitoring/management to enable oversight and enhance the mobile experience of end users. Assessments and health checks define needs and enable focus. User segmentation based on business personas aligns functionality with user requirements. Level 1/2/3 Service Desk options.