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Enhance your operations and customer strategy with CCaaS solutions

Leverage technology innovation and business expertise to boost business efficiency and value.

Contact Center-as-a-Service

Contact Center-as-a-Service

Cloud-based flexibility, efficiency and quality assurance


Contact Center-as-a-Service (CCaaS) solutions promise carrier-class communications management capabilities, including Automatic Call Distribution (ACD), without large upfront capital investments.


Our pay-as-you-go model optimizes distributed workforces and enables a smooth cloud migration, and allows you to add or remove agents as needed. Features include inbound interactive voice response, queuing, call prioritization and time- and schedule-based routing.

Benefits of CCaaS


Three tiers of 24x7x365 technical support service in English and Spanish.


Engineers with certifications in Six-Sigma, Cisco CCENT & CCNA, Microsoft MCSA, CompTIA A+, Network+, Server+ & Security+.


Expertise and cross-training in a wide range of industry segments.


Implementation and project management with leading methodologies and best practices, with Single Point of Contact (SPOC).